Our Warranty
We stand behind our work. Every repair and installation is backed by manufacturer-warrantied parts and our own workmanship guarantee — in writing, no fine-print games.
What’s Covered
We install quality, brand-name parts that carry their own manufacturer warranties, and we back our labor with a workmanship guarantee. If a part we installed fails due to a defect, or something isn’t right because of our installation, we make it right.
Garage Door Springs
- ✓ Parts: Manufacturer-warrantied
- ✓ Labor: Labor warranty included
New torsion and extension springs are installed to the correct cycle rating for your door and backed against premature failure.
Openers & Motors
- ✓ Parts: Manufacturer warranty (varies by brand/model)
- ✓ Labor: Labor warranty on our installation
LiftMaster, Genie, Chamberlain and others carry their own factory warranties; we warranty the workmanship of the install.
Rollers, Cables & Hardware
- ✓ Parts: Manufacturer-warrantied parts
- ✓ Labor: Labor warranty included
Replacement rollers, cables, drums, bearings and brackets are covered for defects and our workmanship.
New Garage Doors
- ✓ Parts: Manufacturer warranty on the door & sections
- ✓ Labor: Labor warranty on installation
Door panels, finishes and hardware follow the manufacturer’s warranty; our install is guaranteed.
How to Make a Warranty Claim
It’s simple — call us at (214) 624-6348 with your service details (the date and what was done). We keep records of every job, so we’ll pull yours up and schedule a visit to take care of it.
What’s Not Covered
- Damage from accidents, storms, impact (vehicle hitting the door), vandalism, or misuse
- Normal wear on parts past their rated lifespan
- Work, parts, or modifications performed by someone other than Trusty Garage Door Repair
- Pre-existing issues we identified and recommended addressing but were declined
Exact warranty terms and durations depend on the specific parts and manufacturer; your technician and invoice will spell out what applies to your job. Questions? Just call — we’ll give you a straight answer.